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Latest News

Probable closure of Promenade Medical Centre

It is with great sadness that the partners announce that the practice is likely to close in the next few months, after many decades of service to the population of Douglas. The reason is simple. We are already short of one GP, and a second has long set retirement plans for the next few months. This would leave one doctor to provide services to patients which is neither safe nor sustainable. We have spent much time and money trying to secure new doctors for the practice. However, within the resources made available to us, the posts have not been sufficiently attractive to be able to recruit new doctors, and we have no alternative but to close. We have been working with the Department of Health and Social Care for the last 9 months regarding the issue. They have felt themselves unable to address the underlying causes of the recruitment difficulties. We are heartbroken that it has come to this, and are aware of the impact this may have on patients, some of whom have been registered with us for many years, and upon our staff.

Our priority remains the care of our patients, and we are working with the Department, to ensure patients will be able to continue to receive care elsewhere, with the least possible inconvenience. All registered patients will receive a letter explaining the situation. However currently you do not need to do anything and you will receive a further letter before the end of February with more details.


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Email addresses

Please let us have your email address by sending us an email to reception.promenade@gov.im with the subject "Yes to email" and include your name and DOB. We would like to use email for any written communication rather that post and your email will be used as consent to this. 

Practice Changes

The demands made on all general practices over the last 10 years has meant that all practices need to consider how they work. We are about to undertake a programme of change, that will help us to adapt to modern pressures, and improve access for patients, including a significantly increased use of modern technology. In addition we will be diversifying our staff and increasingly we will see Advanced Nurse Practitioners, Pharmacists and Paramedics in surgeries, and nurses will have additional support from phlebotomists (blood takers) and healthcare assistants. All of this should mean you get seen by the right person, at the right time. 

In addition more of us are living longer, but often with one or more long term illnesses. We aim to revamp our support of those with illnesses such as asthma, COPD, high blood pressure, heart disease, chronic kidney disease etc. 

Nonetheless, despite all these changes, we are a small practice, which tries to provide continuity and service with a personal touch - this will remain the case. While change can be a little unsettling for some we will help you get used to what we are doing and benefit from improved access and service.

We are excited by these changes, and hope you will help us.

Sadly, one of our doctors, Dr Thomas, is moving on. However, Drs Hillas and Greig will still be here and we are looking for the right person to join our team.

GDPR

This is the new General Data Protection Regulations that comes into effect on Friday 25th May 2018.  It replaces the previous Data Protection Act and gives you as the Data Subject far more control over the use and retention of your data. 

You will be asked for your consent before information is shared with third party health professionals, ie District Nursing or Podiatry.

Our Privacy Notice and Children's Privacy Notice have been uploaded as documents for you to read as has our updated Practice Leaflet.

If you would like anyone other than yourself to collect your prescriptions, sick notes, test results, letters etc you will need to complete a consent form, again uploaded, and return it to the Practice.  We will not hand over any patient identifying information to a third party unless we have this consent.

If you have any queries please email us at reception.promenade@gov.im

Practice Leaflet

Children's Privacy Policy

Privacy Notice

Patient consent form

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